Company Description:

Boston Sports Medicine Physical Therapy employs a diverse group of licensed physical therapists who are committed to inspiring and empowering our patients to take control of their health and regain their strength and mobility. We are passionate about building patient care around a team treatment model that allows our clinical staff to focus on what they do best (patient care), and affording them the necessary support to deliver the best patient outcomes, to a manageable caseload, all while having camaraderie along the way. We offer competitive salaries and provide a meaningful path for career growth and earning potential, as well as other benefits that help set us apart from many other practices.

Role Description:

Currently, we are looking for an Assistant Practice Manager with entry level management experience. The role is intended to move you into a Practice Manager role. We are seeking an individual that is highly motivated to learn the inner working of an Out-Patient Physical Therapy clinic. Your job will be to motivate, support, and lead your team to help them increase access to patient care. If you are looking for a career working with the best physical therapists in the Boston area, then we encourage you to send in your resume.

Assist Practice Manager with the following tasks:

Administrative Needs:

• Assist w/ onboarding admin, aides, new staff, etc.
• Patient conflict resolution
• Arranges shadowing of candidates for clinical positions
• Helping with on-boarding and training
• Help with coop and clinical student set up
• Pair off new grads/new hires with mentors and help monitor progress
• Occasionally answering phones, scheduling pts, filing, taking copays, during admin absence

Employee Needs:

• Navigating employee conflicts and working to ensure job satisfaction
• Planning quarterly outings to promote positive team environment
• Monitoring documentation cue and claim submission time for clinical staff
• Monitor and report staffing level and schedule to ensure that the clinic overall productivity approaches or exceeds 95% capacity for 40-min schedules
• Coordinate CEU/ In Service opportunities within the clinic for all clinical staff

Clinic needs:

• Supply restock and general needs for equipment
• Makes routine decisions on clinic organization and layout that maximizes workflow, aesthetics, and capacity of the clinic
• Work to Increase patient volume each year toward the calculated clinic capacity
• Active in the community promoting BSM, for example attending community events as a representative for BSM, town fairs, local events etc.
• Proper care and maintenance of all equipment. Report the need for any major repairs to maintenance service

Regular collaboration with:

• Insurance Coordinator/team
• Billing Department
• Practice Manager
• Admin Team
• Clinical Team

Requirements Qualifications:

• Bachelor’s Degree
• No physical therapy experience necessary
• Excellent interpersonal and communication skills
• Strong problem-solving and critical thinking skills
• Ability to work effectively in a team environment and help the team provide excellent patient care

*** Benefits included and will discuss upon inquiry