About the Internship position:

Boston Sports Medicine is actively seeking a part-time intern to be a part of our energetic Physical Therapy team at our Davis Square Clinic.

This position is a client facing administrative role ensuring the smooth operation of our physical therapy practice. This position involves a combination of administrative tasks, patient interaction, and collecting copayments. In this role you will have the opportunity to learn how a medical office runs and gain valuable hands on experience.

Key Responsibilities

• Greet patients in a friendly and professional manner.
• Field phone calls, respond to inquires, and provide information about the practice's services.
• Schedule and coordinate patient appointments efficiently, considering therapist availability and patient preferences.
• Collect copayments and deductibles.
• Manage appointment cancellations, rescheduling requests, waitlists.
• Perform general administrative tasks such as filing, data entry, and maintaining patient records.
• Effectively communicate with patients, therapists, and other staff members to ensure a cohesive and positive patient experience.

Hours: 8am - 2pm Monday to Thursday (Hours can be flexible)

Compensation: $21-$23 per hour

Qualifications:

• You must live within walking distance or able to use public transportation without a long commute
• Highschool graduate or equivalent
• Medical clerical experience strongly preferred
• Basic computer knowledge, e.g., Microsoft office and prior experience with EMRs
• Self-starter and detail oriented
• Tactful interpersonal relationships